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Support

FAQ's

Q: Does the Windows 8 phone come with activated phone service?

A:  No. If you want your Windows 8 phone to have telephone service you must tell your installer that you want to have it activated so that they can provide a phone that is compatible with your cellular carrier. Once you have it in your possession, you can take it to your carrier's local store to have cellular service activated on it.

 

Q: Do I need to have a wifi service in order for me to be able to operate the Victory System environmental control unit (ECU)?

A: No. Our system can operate independently on its own intranet. However, there are some programming features in the mobile application that require internet service in order to access the speech recognition engine for voice recording commands. If you do not have wifi service, this function will not operate correctly for you.

 

 

 

 

 

 

 

 

 

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